This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website and Independent Legal Advice (ILA) services. We are committed to safeguarding your privacy and complying with the UK GDPR, Data Protection Act 2018, and all applicable regulations.

 

1. Who We Are

We are a UK‑based legal services provider offering Independent Legal Advice for property, financial and commercial transactions. For data protection purposes, we act as the Data Controller.

Contact details: Email: [Insert] Phone: [Insert] Address: [Insert]

 

2. Information We Collect

We may collect and process the following categories of personal data:

2.1 Personal Identification Data

  • Full name

  • Date of birth

  • Residential address

  • Contact details (email, phone number)

  • Proof of identity documents

2.2 Legal & Transactional Information

  • Mortgage offers

  • Personal guarantee documents

  • Lender forms

  • Financial information relevant to your matter

2.3 Technical Data

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

2.4 Payment Information

Processed securely by our payment provider. We do not store full card details.

 

3. How We Use Your Information

We use your data for the following purposes:

  • To provide Independent Legal Advice

  • To verify your identity

  • To prepare and issue ILA certificates

  • To communicate with lenders, brokers or solicitors (with your consent)

  • To process payments

  • To comply with legal and regulatory obligations

  • To improve our website and services

 

4. Lawful Basis for Processing

We rely on the following lawful bases:

  • Contractual necessity – to deliver our services

  • Legal obligation – compliance with regulatory requirements

  • Consent – where required (e.g., marketing)

  • Legitimate interests – improving service quality and security

 

5. How We Share Your Data

We may share your information with:

  • Lenders, brokers or solicitors involved in your transaction

  • Identity verification providers

  • Payment processors

  • IT and cloud service providers

  • Regulatory bodies (if required by law)

We never sell your data to third parties.

 

6. Data Storage & Security

We use secure, encrypted systems to store your data. Access is restricted to authorised personnel only.

We retain your data for six years, in line with legal and regulatory requirements.

 

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your data

  • Request correction

  • Request deletion (where applicable)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent

Requests can be made by contacting us at: [Insert Email]

 

8. Cookies

We use cookies to improve website functionality and user experience. You may disable cookies in your browser settings.

 

9. Third‑Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.