Many clients are unsure what to expect during an Independent Legal Advice appointment, especially when it’s conducted online. The good news is that the process is simple, efficient and designed to protect you.
Before the Appointment
You will be asked to upload:
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Your ID
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The document requiring ILA
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Any lender or solicitor forms
This allows the solicitor to review everything in advance.
During the Video Call
A qualified solicitor will:
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Confirm your identity
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Review the document with you
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Explain your rights, obligations and risks
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Ensure you understand the consequences of signing
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Confirm you are acting freely and independently
You can ask questions at any stage.
After the Appointment
Once the solicitor is satisfied that you understand the agreement, they will:
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Complete the ILA certificate
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Sign and date the form
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Send it to you and your lender or solicitor
Most appointments take 20–30 minutes.
Why the Video Call Matters
Lenders require a face‑to‑face meeting (in person or online) to ensure the advice is genuine, independent and compliant.
Need a fast, online ILA appointment? We offer same‑day availability with immediate certificate delivery.
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